Payments Platform 2026.3.1
Production Release: August 7, 2026
What's New
Administrator Applications
Lane 3600 Touch Device Support for Chase Direct
Support for the Lane 3600 Touch payment device is now available for merchants processing through Chase Direct, giving you an additional countertop terminal option with a touchscreen interface for accepting in-person payments.
(POS-3436)
Fixed Issues
| Jira issue # | Detailed description | What changed | Expected results |
|---|---|---|---|
| POS-3435 | Chase Direct devices were unnecessarily performing a host-update step on every transaction because the check that determines whether an update is needed always reported that one was required. | Corrected how Tyler Payment Processing determines whether a Chase Direct device needs a host update. Previously, the system always reported that an update was required, which prompted unnecessary host update steps during processing. Chase Direct now uses the same host update criteria as Chase Legacy, so updates are only signaled when they are genuinely needed. | Chase Direct only re-provisions the device host when the merchant configuration has actually changed, so Sale, Return, Preauth, and TokenSale transactions complete without an unnecessary host-update round-trip when the host is already current, while updates still occur when merchant configuration changes. Chase Legacy host-update behavior remains unchanged. |
| POS-3384 | We fixed an issue that could cause transactions on Bluetooth Link/2500 card readers to fail immediately during the card-read step, with no card ever charged. | Transactions on Bluetooth Link/2500 devices now complete successfully. Self/3000 devices continue to correctly require credit-only card payments. Devices that haven't yet been fully identified by the system no longer cause a transaction to fail unexpectedly. | Transactions on Bluetooth Link/2500 devices complete successfully instead of failing. Self/3000 devices still enforce credit-only card acceptance. No transaction fails due to an internal error when a device's product ID has not been determined. |